How to Cancel Snapchat Plus in 2025 (With Money-Back Steps)
Snapchat Plus has over 7 million subscribers who pay $3.99 monthly, and many users want to know how to cancel their subscriptions.
This piece walks you through the cancelation steps for Apple and Google Play Store subscriptions, but Snapchat doesn’t handle refunds directly. You’ll need to contact your app store’s support team for any refund requests.
How to Cancel Snapchat Plus on Different Devices
Snapchat Plus subscribers need to use their device’s app store settings to cancel subscriptions, not the Snapchat app. The cancelation steps are different between iPhones and Android devices since payments go through Apple or Google’s systems.
How to Cancel Snapchat Plus on Different Devices
Canceling Snapchat+ on iPhone
iPhone users can cancel their Snapchat Plus subscription using two quick methods:
Method 1: Through Settings App
- Open the Settings app on your iPhone
- Tap on your name/Apple ID at the top
- Select Subscriptions
- Find and tap on Snapchat+
- Scroll down and tap Cancel Subscription
- Confirm your cancelation when prompted
Method 2: Through App Store
- Open the App Store
- Tap your profile icon in the top-right corner
- Select Subscriptions
- Find Snapchat in your list of active subscriptions
- Tap Cancel Subscription
- Tap Confirm in the dialog box
Important note: Apple users should cancel their subscription at least 24 hours before the 7-day trial ends to avoid charges. Your subscription will automatically renew if you cancel on the trial’s last day.
Canceling Snapchat+ on Android
Android users manage their subscriptions through Google Play:
- Open the Google Play Store app
- Tap your profile icon in the top-right corner
- Select Payments & subscriptions
- Tap Subscriptions
- Find and select Snapchat+
- Tap Cancel subscription
- Choose a reason for cancelation when prompted
- Tap Continue followed by the green Cancel subscription button
Your Snapchat Plus features remain active until your current billing period ends. The account switches back to Snapchat’s free version after this date.
Note that Apple or Google Support can help confirm your cancelation if you run into any problems since they handle all transactions.
Getting Your Money Back: Snapchat Plus Refund Process
You might wonder about getting a refund after canceling your Snapchat Plus subscription. The refund process differs from cancelation – you’ll need to work with app store platforms directly rather than Snapchat.
Understanding Snapchat Plus Refund Policies
Snapchat doesn’t handle refunds directly. The official documentation states that users must request refunds through their original purchase platform. You can’t get money back for the remaining subscription time after cancelation. Your Snapchat Plus features will stay active until your paid month ends.
Let’s say you subscribe on July 15th and cancel on July 25th – you’ll keep your premium features until August 15th.
How to Request Refunds on iOS Devices
iPhone users can follow these steps to get a refund:
- Sign in to reportaproblem.apple.com with your Apple ID
- Tap or click “I’d like to” and select “Request a refund”
- Choose a reason for your refund request
- Select your Snapchat Plus subscription
- Submit your request
Important: Users with free trials should cancel at least 24 hours before the trial ends to avoid charges. Apple will automatically renew your subscription if you cancel on the last day.
How to Request Refunds on Android Devices
Android users can request refunds this way:
- Visit Google Play on your computer browser
- Click your profile picture (top right)
- Select “Payments & subscriptions”
- Choose “Budget & order history”
- Click “Report a problem” for your Snapchat Plus subscription
- Select the option that best describes your situation
- Fill out the form specifying you want a refund
- Submit your request [152]
European Union, Norwegian, and UK consumers may have special rights during the original 14-day cooling-off period based on local regulations.
The app stores make final decisions on refund approvals, not Snapchat. Each platform has its own rules and timeframes for processing these requests.
Troubleshooting Common Snapchat Plus Cancelation Issues
Troubleshooting Common Snapchat Plus Cancelation Issues
You might face some obstacles while trying to cancel your Snapchat Plus subscription, even after doing the standard steps. Here are the most common problems and their solutions.
Can’t Find Your Subscription
The subscription page seems empty? Here’s what to check:
- Check Your Login – Make sure you’re using the same Apple ID or Google account that you used to purchase.
- Scroll Down – iOS users might need to scroll further down the subscription page to see the Cancel Subscription button.
- Verify Status – Your subscription is already canceled if there’s no Cancel button or you see an expiration message in red text.
Payment Method Issues
A few things about billing problems:
- Your subscription will automatically cancel at the end of the current billing period if renewal payments are declined.
- The quickest way to get a refund for an accidental yearly subscription purchase is to act quickly. Apple and Google tend to approve refunds for recent purchases.
Contacting Support for Help
Standard fixes aren’t working? Here’s how to get help:
- Through Snapchat App: Open Snapchat > Tap your Bitmoji > Settings > Support > I Need Help > Contact Us
- Via Website: Head to Snapchat’s support page and submit the support form
- Twitter Option: Get faster responses through @snapchatsupport on Twitter
Note that Snapchat doesn’t handle subscription cancelations or refunds directly. They don’t have an official email or phone support, but they usually respond to properly submitted questions within 1-3 days.
European Union, Norwegian, and UK consumers have legal rights to cancel purchases and receive partial or full refunds during the original 14-day cooling-off period. Submit your cancelation request through email, post, or Snapchat’s online support page.
Still stuck? Contact Apple Support or Google Support directly since they are the ones who handle subscription management.
Conclusion
The process of canceling Snapchat Plus is simpler than it appears. We have simplified the steps that let you manage your subscription directly through Apple or Google Play stores. The cancelation process works smoothly, but you’ll need to contact your app store’s support team to request refunds. Your standard features stay available when you switch back to the free version.
FAQs
Q1. How do I cancel my Snapchat Plus subscription?
To cancel Snapchat Plus, go to your device’s app store settings. On iPhone, open Settings, tap your Apple ID, select Subscriptions, find Snapchat+, and tap Cancel Subscription. For Android, open Google Play Store, tap your profile icon, go to Payments & subscriptions > Subscriptions, find Snapchat+, and select Cancel subscription.
Q2. Can I get a refund for my Snapchat Plus subscription?
Refunds for Snapchat Plus are not handled directly by Snapchat. You need to contact the app store where you made the purchase (Apple App Store or Google Play Store) to request a refund. Keep in mind that refund policies vary, and approval depends on the respective app store’s criteria.
Q3. Does Snapchat Plus automatically renew?
Yes, Snapchat Plus subscriptions automatically renew for the same duration as your initial subscription period (monthly or annual). To prevent automatic renewal, you must cancel your subscription before the end of the current billing cycle.
Q4. What happens to my Snapchat Plus features after cancelation?
After canceling your Snapchat Plus subscription, you’ll still have access to the premium features until the end of your current billing period. Once that date passes, your account will revert to the standard free version of Snapchat.
Q5. What should I do if I can’t find the cancelation option for Snapchat Plus?
If you can’t find the cancelation option, first ensure you’re signed into the correct account that was used for the purchase. On iOS, try scrolling down within the subscription page. If you still can’t locate it, contact Apple Support or Google Support directly, as they manage the subscription process. You can also reach out to Snapchat’s support team through the app or their website for assistance.